Housing Support

A – APPLYING FOR LOCAL AUTHORITY HOUSING

Where can I get information about social housing?

Citizens Information Service

Cork County Council Offices

Kent Street
Clonakilty
T12 W14H
Phone : 023 883 3328

Peter McVerry Trust Resettlement Officer

Asresettlement@pmvtrust.ie

NOVAS Tenancy Sustainment Officer

Phone : 083 184 5791

NASC

34 Paul Street
Cork
T12 W14H
Phone : 021 427 3594
Email : reception@nascireland.og

Where can I get the social housing application form?

  • Download form from https://www.corkcoco.ie/housing/social-housing
  • Your local Citizens Information Centre will have copies of the form. Phone : 0818 – 07 8390
  • Cork County Council Offices, Kent Street, Clonakilty. Phone : 023 – 883 3328
  • NOVAS Tenancy Sustainment Officer. Phone : 083 – 184 5791

Who can assist me to complete the form and advise about the supporting documents needed?

  • Citizens Information Service will assist you to complete the form and let you know about accessing the supporting documentation you need. Phone : 0818 – 07 8390
  • Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846
  • NOVAS Tenancy Sustainment Officer. Phone : 083 – 184 5791

If I am unable to gather the supporting documentation required who can help me?

  • Citizens Information Service, Phone : 0818 – 07 8390, can advise on the documentation needed and how to get it. If appropriate Citizens Information will draw up a sworn affidavit for you which you can bring to a solicitor to sign to confirm that there may be documents which you are unable to get.
  • Peter McVerry Trust Resettlement Officer asresetllement@pmvtrust.ie

Who can help me access the Choice Based Letting Scheme (CBL)?

  • You can log on to https://cbl.corkcoco.ie yourself and place an expression of interest.
  • You can contact your local  Citizens Information Centre, Phone : 0818 – 078 390 and they will help you to log on and search.
  • You can go to your local library to use the internet once you are a member.
  • Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846.

Who can give me information about the Housing Assistance Payment (HAP)?

HAP Unit

Housing Department
Cork County Council
Floor 4
County Hall
Cork
Phone : 021 428 5079

Citizens Information Service

Phone : 0818 07 8390

Peter McVerry Trust Resettlement Officer

Phone : 087 445 9846

NOVAS Tenancy Sustainment Officer

Phone : 083 184 5791

Who can assist me to find suitable accommodation?

Where can I get assistance with the deposit?

  • Contact the local HEO who may be able to give you the deposit. Community Welfare Officer, Department of Social Protection, O’Rahilly Street, Clonakilty, P85 EH79, Phone : 023 – 883 3409.
  • Speak with Citizens Information, Phone : 0818 – 07 8390, who can advocate with the HEO on your behalf
  • Speak with Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846.
  • Speak with the NOVAS Tenancy Sustainment Officer who can advocate with the HEO on your behalf. Phone : 083 – 184 5791.

I want to be housed in another part of Ireland and need information on how to do this

  • Citizens Information, Phone : 0818 – 07 8390, can advise you on the steps required to be housed in another local authority area outside of Cork County.
  • Citizens Information provides an advocacy service on housing and can liaise and negotiate with local authorities on your behalf.
  • Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846.         

Who can I contact if I feel I have been discriminated or treated unfairly by the local authority or landlords?

  • Citizens Information, Phone : 0818 – 07 8390, provides an advocacy service on housing and can liaise and negotiate with local authorities on your behalf.
  • NASC, Irish Immigration Support Centre, 34 Paul Street, Cork, T12 W14H, Phone : 021 – 427 3594, have a free legal advice service.

B – APPLYING FOR PRIVATE RENTED ACCOMMODATION

Where can I find accommodation to rent?

Who can advise me on my rights as a tenant?

  • Citizens Information Service staff will be able to inform you of your rights and obligations as a tenant in private rented accommodation. Phone 0818 – 07 8390.
  • Speak with Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846.
  • You can ring Threshold who are based in Cork City. Phone : 1800 – 454 454 or visit www.threshold.ie.

Who can help me if I am having problems with my landlord?

  • Speak with Citizens Information who can advocate on your behalf. Phone : 0818 – 07 8390.
  • You can ring Threshold who are based in Cork City. Phone : 1800 – 454 454 or visit www.threshold.ie.
  • NOVAS Tenancy Sustainment Officer. Phone : 083 – 184 5791.
  • Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846.

Who can I contact if I feel I have been discriminated or treated unfairly by a landlord?

  • Citizens Information provides an advocacy service on housing and can liaise and negotiate with local authorities on your behalf.  Phone : 0818 – 07 8390.
  • NASC, Irish Immigration Support Centre, 34 Paul Street, Cork, T12 W14H, Phone : 021 – 427 3594, have a free legal advice service.
  • NOVAS Tenancy Sustainment Officer. Phone : 083 – 184 5791.
  • Peter McVerry Trust Resettlement Officer. Phone : 087 – 445 9846.