Social Welfare Support

Where can I get information about social welfare payments that are available to me?

  • Citizens Information Service, Phone : 0818 – 07 8390 or visit www.citizensinformation.ie
  • Department of Social Protection (INTREO), Unit 2, Supervalu Shopping Centre, Faxbridge, Clonakilty, P85 FT50, Phone : 023 – 882 1210. Open 9.30 am to 12.00 noon and from 2.00 pm to 4.00 pm Monday to Friday.
  • Log on to https://services.mywelfare.ie/

Where can I get the social welfare application forms?

  • Download form from https://www.gov.ie/en/collection/a9ac9-social-welfare-application-forms/
  • Your local Citizens Information Centre  will have copies of the forms. Phone : 0818 – 07 8390.
  • Department of Social Protection (INTREO), Unit 2, Supervalu Shopping Centre, Faxbridge, Clonakilty, P85 FT50, Phone : 023 – 882 1210. Open 9.30 am to 12 noon and from 2.00 pm to 4.00 pm Monday to Friday.

Where can I apply for a PPS Number?

  • Department of Social Protection Offices at Bridge Street, Bantry, Phone 027 – 20800 or Hanover Street, Cork, Phone : 021 – 480 6800.
  • Citizens Information can advise you on the supporting documentation which you will need in order to apply and get your PPS Number.

Who can assist me to complete the forms and give advice about the supporting documents needed?

  • Citizens Information Service, Phone : 0818 – 07 8390 or visit www.citizensinformation.ie
  • Department of Social Protection (INTREO), Unit 2, Supervalu Shopping Centre, Faxbridge, Clonakilty, P85 FT50, Phone : 023 – 882 1210. Open 9.30 am to 12 noon and from 2.00 pm to 4.00 pm Monday to Friday.

If I am unable to gather the supporting documentation required who can help me?

If I am refused a social welfare payment and wish to appeal, who can help me?

  • Citizens Information Service provides an advocacy service on social welfare and can assist you with lodging your appeal, preparing your case and where required, represent you at an appeal hearing. Phone : 0818 – 07 8390.